Data Warehouse Fantasies vs Realities

Susan Andre Articles

All too frequently, we are lured into the fantasy that technology will solve the seemingly intractable data problems business are experiencing.  Rash promises are made that we can expect data related challenges to vanish when we acquire and implement the latest and greatest tools. Yet our confidence in the silver bullet is often shattered when it becomes obvious that in …

Data like Lakes, Swamps or Graveyards

Susan Andre Articles

Data like Lakes, Swamps or Graveyards – which will it be? Very seldom do our data lakes get filled in a well-planned, organized and consistent manner.  Gathering, storing and analyzing all sorts of data (for example: raw customer data, customer behavior data, location data, website clickstreams, images, social media trails, video and audio files plus regular structured data); requires intensive …

Ditching the Database

Susan Andre Articles

Each introduction of the grandest, biggest and latest database comes with a promise in the line of “this database will make all the data available to all your users in a flash”. Brilliant advances in technology ranging from in-memory, ACID-compliant databases, HADOOP, Hana, super-fast, petabyte-handling databases do provide grounds for database administrators becoming hugely excited. Yet in the BI world, …

Time to Expel Excel

Susan Andre Articles

Does your business show symptoms of spreadsheet abuse? On the one hand you may shudder at the thought of “expelling” Excel because you find it difficult to imagine how else to delve into your business data. On the other hand you may be experiencing the side effects of long term over-use of this tool but you dread ditching those formidable …

Toss the technology Part 2

Susan Andre Articles

It is crucial to first bed down the methodology, concepts and techniques before implementing a Data Warehouse / Business Intelligence solution using software tools.  Software should not govern the design of a BI / DW solution. It should not matter which platform and software is used.  Following suitable and trusted principles together with a tried and tested methodology is the …

Toss the technology Part 1

Susan Andre Articles

Technology should not be the prevailing factor when designing a Business Intelligence or Data Warehousing solution. The Alicornio Africa team understands the intricacies of designing these types of initiatives. Such projects typically involve in-depth requirements analysis that will form the cornerstone of the design. Careful planning, project managing, specialized design techniques plus orchestration of a potentially complex implementation necessitate thorough …

Single Customer View

Susan Andre Articles

Better decisions depend on a single view. Finally, a fully integrated 360-degree view is within your grasp. Accurate, enriched and accessible, Pitney Bowes delivers the comprehensive Single View of Customer you require – when and where you need it. The basics sound easy: name, address, account numbers. Yet, sometimes, getting that right is a challenge. Sadly, most organizations can’t capitalize …

Importance of Business Intelligence Technology

Susan Andre Articles

Business Intelligence: A need for transaction processing systems Why is Business Intelligence required? In short: transaction processing systems do not provide adequately for the analytical and reporting requirements of business people. There is often a lack of ways to analyze and report on all the valuable data that is embedded in our everyday applications (also referred to as transactional processing …

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Pitney Bowes Launches Single Customer View Software Solution to Enhance Customer Intelligence in the Digital Era

Susan Andre 2016

STAMFORD, Conn., March 31, 2016 – Pitney Bowes (NYSEPBI), a global technology company that provides innovative products and solutions to power commerce, today announced the launch of a new Single Customer View software solution to help organisations enhance and deepen their understanding of customers in the Digital Era. Single Customer View allows organisations to rapidly design, deliver and evolve contextually-relevant …

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Pitney Bowes Identified as a Leader in Independent Customer Analytics Solutions Report

Susan Andre 2016

STAMFORD, Conn., March 14, 2016 – Pitney Bowes (NYSE:PBI), a global technology company that provides innovative products and solutions to power commerce, today announced that the company has been recognized as a Leader in The Forrester Wave™: Customer Analytics Solutions, Q1 2016. The closely watched market assessment notes that organizations consider the Spectrum Technology Platform and Portrait suite of analytical …