Smart, smarter, smartest: The BI update

Susan Andre2006

As business intelligence continues to gain demand both on the local and international scene, it`s surprising to find that the whole concept still needs tweaking before end-users fully maximise it. After conducting a business intelligence (BI) survey last year, ITWeb found that, although it had definitely become trendy, end users were still having issues around return on spend, efficiency and ease of use.